Interpersonal Skills  

 Interpersonal Skills 

Interpersonal Skills, Online
What are Interpersonal Skills?

People need to have some unique skills to communicate or run a business smoothly. One of the best things, essential at any place either in personal life or workplace, is the interpersonal skills. Although we have become reliant on technologies, we face verbal and diplomatic challenges in our everyday life. That is why interpersonal skills training has gained much importance in the present age.

To talk about interpersonal skill, we need to say that it is about the relationship with others. This skill measures your capability of interacting with any person. For instance, when you know the way of communicating with others respectfully, we call it active listening.

Interpersonal Skills Course Outline:

Module One: Getting Started

Workshop Objectives

Module Two: Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power

Module Three: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Module Four: Making Small Talk and Moving Beyond

  • The Four Levels of Conversation

Module Five: Moving the Conversation Along

  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness

Module Six: Remembering Names

  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh I’ve Forgotten Your Name
Module Seven: Influencing Skills

  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up

Module Eight: Bringing People to Your Side

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together

Module Nine: Sharing Your Opinion

  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus

Module Ten: Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven: Making An Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 How it is applicable in your personal life 

By achieving interpersonal skills, you will be able to maintain a positive relationship with your friends and families. These skills enable you to resolve the small issues with your partners.

Relevance at the workplace-

At your workplace, you interact with customers, colleagues, suppliers, and various other persons. Notably, the salespersons and the employees, dealing with customers, must have these interpersonal skills.

Moreover, the workshop skills are a must for leadership. The leaders, having these skills, can manage the team in the best way. With proper training on these skills, you will be successful in overcoming the challenges and in accomplishing any task without much hassle.

Interpersonal skills include various types of skills-
  • Communication- Convey the ideas in non-verbal and verbal mode
  • Leadership- Lead and direct others properly
  • Mentoring- You must-have coaching skills
  • Negotiation- Negotiate with others, having a different opinion
  • Teamwork- Collaborate with others to achieve a target
  • Empathy- Understand your co-workers and family members
How much it cost:

The online workshop fee is $107 

Edmonton Counselling services provide this workshop online. You can start anytime and from anywhere.

Mode of Learning: Online: Mobile learning through a computer, iOS, or Android, so you can stream video lectures from anywhere.
Interpersonal Skills, Online