Frequently Asked Questions 

Counseling fee:

Fee – $197 per 50 minutes session

Capacity Assessment for Adult Guardianship & Trusteeship – $700

The following is list includes insurance providers, we provide direct billing for counseling services.

Alberta Blue Cross

The Co-operators,

The SSG Financial Group,

Equitable Life,


Please check with your insurance company about the benefits and coverage. You are responsible for all co-payments and deductibles at the time of service.

Please contact your insurance provider before the first counselling session to see if Registered Social Worker ( RSW)  is a part of your insurance plan and to verify how your plan reimburses you for counselling services.

Some insurance plan offer their employees a Health Spending Account (HSA).  HSA may  allow for counselling  sessions under their  Health Benefits insurance coverage.

I am  authorized “medical practitioners” for the purpose of claiming medical expenses on income tax returns.  My fees is eligible medical expenses you may claim on your tax return for tax credit.  You can find more information at the following link.  https://bit.ly/2vDmeic

 I will  provide you invoice you need to submit for possible reimbursement.

We offer a free 15-minutes initial consultation, via email or phone, to identify your concerns and reasons for seeking counseling services. This is also an opportunity for you to ask any questions you may have about the counseling process, and to see if you feel we are a “good fit”.

We accept Visa, MasterCard, Debit, E transfer or Cash

We have a limited number of “sliding fee scale” slots available in our schedule for individuals experiencing financial hardship. Our goal is to make counseling accessible to more people, and we do not want finances to stop individuals from seeking help. If you have low income, please contact us to find a solution that will meet your needs.

Your counseling appointment requires your counselor to reserve a significant amount of time exclusively for your session. To provide our clients with the best possible service, a considerable amount of time goes into preparing for each appointment. We  have a policy regarding cancellations and missed appointments.

Edmonton Counselling Services (ECS)  maintains a 48 hours cancellation and missed appointment policy.  ECS cannot direct bill any insurance company for missed appointments or late cancellation fees, and as such, the client will be required to pay the entire fee.

Cancellations with more than 48 hours are perfectly acceptable and we are happy to assist you in finding a time and date that work better for you.

Clients are responsible to pay the total cost of the session if they cancel with less than 48 hours notice or do not show up for their appointment.

Seeking out counseling is a personal choice. There are several reasons why individuals come to treatment. Often it is to deal with long-standing mental health concerns or problems with stress, anxiety or depression. Sometimes it is in response to unexpected life transitions such as employment lost, divorce or death in a family or close friend, etc.

Lots of people take counseling as they pursue their dreams and growth. Working with a counselor can help provide support, insight, and new strategies for all types of life difficulties. Counseling can help in psychological conditions such as Anxiety, depression, grief, conflict, body-image issues, stress management, and universal life transitions.  Counseling is the right answer for someone who is willing to getting the most out of their life by taking control, responsibility, creating self-awareness, and working towards making a change in their lives.

If you fee you are struggling, stuck, or overwhelmed with a specific area of your life, or if you want growth, healing and greater joy, seeking counseling can be an excellent option.

Perhaps you are dealing with anxiety, angry sad, hurt, depressed, confused or frustrated. Alternatively, Maybe you are struggling with your relationships with your family and having communication challenges with your spouse, family, parents, children, co-workers or friends.

People sometimes go through a hard time in their life. Moreover, while you may have successfully gone through your struggles you’ve faced, there’s nothing wrong with getting extra help when you need it.

In fact, Counselling is for individuals who have enough self-awareness to understand that they could use professional help, and that is something to be appreciated. People seeking counseling are taking responsibility by realizing where you’re at in life and making a decision to change the situation by attending Counselling

The first counseling meeting is essential for determining several things.

You and your therapist will take the time to get to understand each other (e.g., sharing background and beginning to defining your goals for the counseling).

It is an opportunity for your therapist to know you, and for you to ask questions about, the subsequent counseling sessions.

It’s usual for people to feel a little hesitant coming to the first session, but by the end of the meeting, the individual should feel much more comfortable. It is essential that you and your counselor assess whether counselor is the appropriate person to work with you and that you believe you can work well with each other. By the end of the first session, your counselor should provide feedback and advice for your future counseling sessions.

To schedule an appointment for  Counseling Services you can book the online appointment yourself, call our phone at 780 328 7706  or email;  info@edmontoncounsellingservices.ca.

A valid Credit card is required to book the appointment.

Your payment information is collected when you submit an appointment request. Once the appointment your requested is confirmed or if you booked the online appointment, your credit card will be charged for the entire amount at that time to secure the time spot.