logo

Edmonton Counselling Services

Individual and Couples Counselling

  • Home
  • About
    • Media
  • Services
    • Individual Counselling
      • Substance Abuse Professional (SAP)
      • Outpatient Addiction Treatment
      • Depression Counselling
      • Edmonton Alcohol Addiction
      • Edmonton Addiction Counselling
      • Anxiety Counselling
      • One Day Anger Management
    • Couples Counselling
      • Couples Communication
      • Separation Divorce Counselling
      • Partner Having an Affair
      • Premarital Counseling
      • Marriage Counseling
  • Fees & FAQ
  • Workshops
    • Online Anger Management
  • Blog
  • Contact Us
    • Resources
  • Login
Book An Appointment

Conflict Resolution

Post By: | |

Home / Course / Conflict Resolution
37 students
  • Overview
  • Curriculum
  • Instructor

Conflict Resolution Training

Online Workshop

 

Conflict is very much a part of human nature. It’s unavoidable, regardless of your relationship or how strong said relationship might be. In truth, without conflict, relationships would stagnate, as would society as a whole. Conflict reveals differences of opinion that require everyone to think, negotiate, and improve themselves to coexist. Without it, new ideas wouldn’t happen, society would never progress, and we never truly know each other.

However, that doesn’t mean that conflict is universally a good thing. If handled poorly, conflict can result in the dissolution of relationships, and in certain climates, can escalate to points where lives can cost.

The closer the relationship, the more challenging conflict resolution can be. When it’s something like a friendship, distance can help many flared tempers cool relatively quickly, and minimal amounts of changes to one’s behavior or standpoint are necessary in most cases. However, it’s tough to distance yourself when it comes to work or home relationships, and the source of the conflict may require more significant life changes to facilitate.

Conflict is also more prevalent with close relationships. To put it simply, when you share space with someone, you’re going to get on each other’s nerves eventually. More often than not, this begins with simple things you may do in the way of one another. In other cases, it may be that you both have very conflicting worldviews regarding something but have for a long time been reticent to address it. It will eventually come to a head, and conflict will occur.

Family units and extended families are also a hotbed of potential conflict. It’s not just limited to couples in the home! A common problem is an unwillingness for parents to listen to children, often dismissing their opinions or concerns as invalid due to their youth. Parents of adults can also trigger conflict with their lack of willingness to step aside regarding life choices and child-rearing choices taken by their now grown-up children.

In the workplace, conflict often occurs due to incompatible personalities having no choice but to cooperate, and this can require quite a bit of diplomacy to results. Other conflicts can occur due to differences in opinion on how a task should be approached or a general environment of stress triggering susceptibility to annoyance over petty things.

Conflict resolution is not easy, requiring introspection, compromise, and a trained sense of empathy. This isn’t something that most people innately have a skill for but is something that everyone should learn. No matter how easy-going you are, you’re going to find yourself in conflicts at home, at work, and abroad. While you do your best to avoid conflict, being prepared to handle it gracefully and resolve it, preferably with the relationship remaining intact, is invaluable.

If there was a social skill that can be considered the key to general success, this would be it. Don’t wait until a relationship-destroying conflict teaches you the value of the skills – acquire the skill today!

 

  • Module 1: Getting Started
    6
    • Getting Started
    • Housekeeping Items
    • The Parking Lot
    • Workshop Objectives
    • Pre-Assignment Review
    • Action Plans and Evaluations
  • Module 2: An Introduction to Conflict Resolution
    6
    • An Introduction to conflict resolution
    • What is Conflict?
    • What is Conflict Resolution?
    • Understanding the Conflict Resolution Process
    • Module 1: Case Study
    • Module 1: Quiz
      10 questions20 min
  • Module 3: Conflict Resolution Styles with the Thomas-Kilmann Instrument
    8
    • Conflict Resolution styles with the Thomas – Kilmann Instrument
    • Collaborating
    • Competing
    • Compromising
    • Accommodating
    • Avoiding
    • Module 3: Case Study
    • Module 3: Quiz
      10 questions20 min
  • Module 4: Creating an Effective Atmosphere
    6
    • Creating an effective atmosphere
    • Neutralizing Emotions
    • Setting Ground Rules
    • Choosing the Time and Place
    • Module 4: Case Study
    • Module 4: Quiz
      10 questions20 min
  • Module 5: Creating a Mutual Understanding
    6
    • Creating a Mutual Understanding
    • What Do I Want?
    • What Do They Want?
    • What Do We Want?
    • Module 5: Case Study
    • Module 5: Quiz
      10 questions20 min
  • Module 6: Focusing on Individual and Shared Needs
    6
    • Focusing on Individual and Shared Needs
    • Finding Common Ground
    • Building Positive Energy and Goodwill
    • Strengthening Your Partnership
    • Module 6: Case Study
    • Module 6: Quiz
      10 questions20 min
  • Module 7: Getting to the Root Cause
    7
    • Getting to the root cause
    • Examining Root Causes
    • Creating a Cause and Effect Diagram
    • The Importance of Forgiveness
    • Identifying the Benefits of Resolution
    • Module 7: Case Study
    • Module 7: Quiz
      10 questions20 min
  • Module 8: Generating Options
    6
    • Generating Options
    • Generate, Don’t Evaluate
    • Creating Mutual Gain Options and Multiple Option Solutions
    • Digging Deeper into Your Options
    • Module 8: Case Study
    • Module 8: Quiz
      10 questions20 min
  • Module 9: Building a Solution
    7
    • Building a solution
    • Creating Criteria
    • Creating a Shortlist
    • Choosing a Solution
    • Building a Plan
    • Module 9: Case Study
    • Module 9: Quiz
      10 questions20 min
  • Module 10: The Short Version of the Process
    7
    • The short version of the process
    • Evaluating the Situation
    • Choosing Your Steps
    • Creating an Action Plan
    • Using Individual Process Steps
    • Module 10: Case Study
    • Module 10: Quiz
      10 questions20 min
  • Module 11: Additional Tools
    6
    • Additional Tools
    • Stress and Anger Management Techniques
    • The Agreement Frame
    • Asking Open Questions
    • Module 11: Case Study
    • Module 11: Quiz
      10 questions20 min
  • Module 12: Wrapping Up
    4
    • Wrapping Up
    • Words from the Wise
    • Parking Lot
    • Action Plans and Evaluations

Instructor

User Avatar

Edmonton Counselling Service

$207.00 $107.00
Share This On :
WhatsApp
Facebook
Twitter
LinkedIn

About : Edmonton Counselling Service

Previous Post:
Anger Management Online Class
Next Post:
Critical Thinking Workshop

Footer

WorkShops


  • Anger Management class
  • Work-Life Balance
  • How To Be Happy
  • Improving Mindfulness
  • Emotional Intelligence
  • Interpersonal Skills

 

Counselling


  • Addiction Counselling
  • Alcohol Addiction
  • Anger Management
  • Depression Counselling
  • Anxiety Counselling
  • Grief & Loss Counselling

Contact Us


Cedars Professional Park
2923 66 St NW, Edmonton,T6K 4C1
info@edmontoncounsellingservices.ca
7803287706
Book An Appointment

Copyright © 2020 Edmonton Counselling Services About Us Contact UsSitemap

Modal title

Message modal