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Home
About
Careers
Team
FAQ
Services
Addiction Counselling
Drug Addiction
Alcohol Addiction Counselling
Porn Addiction Therapy
Substance Abuse Professional
Return-To-Duty Services
Outpatient Addiction Treatment
Couples Counselling
Couples Communication
Premarital Counseling
Marriage Counselling
Infidelity Counselling
Affair Counselling
Separation Divorce Counselling
Individual Counselling
Work Life Balance
Depression Counselling
Anger Management Therapy
Anxiety Counselling
Individual Therapy
Online Counselling
Stress Management Counselling
Mindfulness Training
Sleep Therapy
Trauma Counselling
Post Traumatic Stress Disorder
EMDR Therapy
Grief And Loss Counseling
Family Counselling
Family Therapy
OCD Therapist
Children Counseling
courses
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Social Media in The Workplace Course Online Class | Canada | Fees
Curriculum
12 Sections
72 Lessons
10 Weeks
Expand all sections
Collapse all sections
Module 1: Getting Started
7
2.1
Getting Started
2.2
Housekeeping Items
2.3
The Parking Lot
2.4
Workshop Objectives
2.5
Pre-Assignment
2.6
Action Plans and Evaluation Forms
2.7
Module 2: What is Social Media?
7
3.1
What is Social Media?
3.2
Online Communities
3.3
User Created Content
3.4
Information Sharing
3.5
Communication Tools
3.6
Case Study
3.7
Module 2: Quiz
10 Minutes
10 Questions
Module 3: Defining Your Social Media Policy (I)
7
4.1
Defining Your Social Media Policy (I)
4.2
It Should be a Living Document
4.3
Choosing an Information Officer
4.4
What Can and Cannot Be Shared
4.5
Legal and Ethic Specifications
4.6
Case Study
4.7
Module 3: Quiz
20 Minutes
10 Questions
Module 4: Defining Your Social Media Policy (II)
7
5.1
Defining Your Social Media Policy (II)
5.2
New Hire Orientation
5.3
Let Common Sense Guide You
5.4
Nothing Offensive
5.5
Rules on Soliciting and Personal Posts
5.6
Case Study
5.7
Module 4: Quiz
20 Minutes
10 Questions
Module 5: Creating a Living Document
7
6.1
Creating a Living Document
6.2
What is a Living Document?
6.3
How Often is it Revised?
6.4
Who Will Be in Charge?
6.5
Change Management
6.6
Case Study
6.7
Module 5: Quiz
20 Minutes
10 Questions
Module 6: Keeping an Eye on Security
7
7.1
Keeping an Eye on Security
7.2
Password Rules
7.3
Needs Constant Monitoring
7.4
Keeping Information Confidential
7.5
Protecting Intellectual Property
7.6
Case Study
7.7
Module 6:Quiz
20 Minutes
10 Questions
Module 7: Rules to Follow When Posting (I)
7
8.1
Rules to Follow When Posting (I)
8.2
Always Show Respect
8.3
Stop and Think Before You Post
8.4
Always Be Honest
8.5
Never Discredit or Talk Ill of Competitors
8.6
Case Study
8.7
Module 7: Quiz
20 Minutes
10 Questions
Module 8: Rules to Follow When Posting (II)
7
9.1
Be Transparent
9.2
Act Like You Would in Real Life
9.3
Grammar and Spelling Still Counts
9.4
Never Post When You are Angry
9.5
Case Study
9.6
Module 8:Quiz
20 Minutes
10 Questions
9.7
Rules to Follow When Posting (II)
Module 9: Benefits of Social Media
7
10.1
Benefits of Social Media
10.2
From Audience to Author
10.3
Builds Customer Loyalty
10.4
Speed and Flexibility in Communication
10.5
Two Way Communications
10.6
Case Study
10.7
Module 9:Quiz
20 Minutes
10 Questions
Module 10: The Pitfalls of Social Media
7
11.1
The Pitfalls of Social Media
11.2
Bullying
11.3
Group Think
11.4
Trolling
11.5
Remember, It is Out There Forever
11.6
Case Study
11.7
Module 10:Quiz
20 Minutes
10 Questions
Module 11: Listen to Your Customers
7
12.1
Listen to Your Customers
12.2
They Provide Great Feedback
12.3
It Makes Them Happy
12.4
Improves Your Brand
12.5
Improves Product Development
12.6
Case Study
12.7
Module 11: Quiz
20 Minutes
10 Questions
Module 12: Wrapping Up
5
13.1
Wrapping Up
13.2
Words from the Wise
13.3
Review of Parking Lot
13.4
Lessons Learned
13.5
Completion of Action Plans and Evaluations
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