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Home
About
Careers
Team
FAQ
Services
Addiction Counselling
Drug Addiction
Alcohol Addiction Counselling
Porn Addiction Therapy
Substance Abuse Professional
Return-To-Duty Services
Outpatient Addiction Treatment
Couples Counselling
Couples Communication
Premarital Counseling
Marriage Counselling
Infidelity Counselling
Affair Counselling
Separation Divorce Counselling
Individual Counselling
Work Life Balance
Depression Counselling
Anger Management Therapy
Anxiety Counselling
Individual Therapy
Online Counselling
Stress Management Counselling
Mindfulness Training
Sleep Therapy
Trauma Counselling
Post Traumatic Stress Disorder
EMDR Therapy
Grief And Loss Counseling
Family Counselling
Family Therapy
OCD Therapist
Children Counseling
courses
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Supervising Others Course Online Classes | Fees | Workshop | Canada
Module 1: Getting Started
Getting Started
Housekeeping Items
The Parking Lot
Workshop Objectives
Pre-Assignment Review
Action Plans and Evaluations
Module 2: Setting Expectations
Setting Expectations
Defining the Requirements
Identifying Opportunities for Improvement and Growth
Setting Verbal Expectations
Putting Expectations in Writing
Case Study
Module 2: Quiz
10 questions
20 minutes
Module 3: Setting Goals
Setting Goals
Understanding Cascading Goals
The SMART Way
The Three P’s
Helping Others Set Goals
Case Study
Module 3:Quiz
10 questions
20 minutes
Module 4: Assigning Work
Assigning Work
General Principles
The Dictatorial Approach
The Apple-Picking Approach
The Collaborative Approach
Case Study
Module 4:Quiz
10 questions
20 minutes
Module 5: Degrees of Delegation
Degrees of Delegation
Level One: Complete Supervision
Level Two: Partial Supervision
Level Three: Complete Independence
Case Study
Module 5:Quiz
10 questions
20 minutes
Module 6: Implementing Delegation
Implementing Delegation
Deciding to Delegate
To Whom Should You Delegate?
Providing Instructions
Monitoring the Results
Troubleshooting Delegation
Case Study
Module 6:Quiz
10 questions
20 minutes
Module 7: Providing Feedback
Providing Feedback
Characteristics of Good Feedback
Feedback Delivery Tools
Informal Feedback
Formal Feedback
Case Study
Module 7:Quiz
3 questions
10 minutes
Module 8: Managing Your Time
Managing Your Time
The 80/20 Rule
Prioritizing with the Urgent-Important Matrix
Using a Productivity Journal
Using Routines and Rituals to Simplify Your Workday
Case Study
Module 8:Quiz
10 questions
20 minutes
Module 9: Resolving Conflict
Resolving Conflict
Using a Conflict Resolution Process
Maintaining Fairness
Seeking Help from Within the Team
Seeking Help from Outside the Team
Case Study
Module 9: Quiz
10 questions
20 minutes
Module 10: Tips for Special Situations
Tips for Special Situations
What to Do If You’ve Been Promoted from within the Team
What To Do If You’re Leading a Brand New Team
What to Do if You’re Taking on an Established Team
Case Study
Module 10:Quiz
10 questions
20 minutes
Module 11: A Survival Guide for the New Supervisor
A Survival Guide for the New Supervisor
Ask the Right Questions of the Right People
Go to Gemba
Keep Learning!
Case Study
Module 11: Quiz
10 questions
20 minutes
Module 12: Wrapping Up
Wrapping Up
Words from the Wise
Parking Lot
Action Plans and Evaluations
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