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Module 1: Getting Started
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Module 2: What is Emotional Intelligence?
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Module 3: Skills in Emotional Intelligence
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Module 4: Verbal Communication Skills
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Module 5: Non-Verbal Communication Skills
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Module 6: Social Management and Responsibility
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Module 7: Tools to Regulate Your Emotions
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Module 8: Gaining Control
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Module 9: Business Practices (I)
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Module 10: Business Practices (II)
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Module 11: Making an Impact
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Module 12: Wrapping Up
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Wrapping Up